Shipping policy

Shipping Policy
Last updated: 19 September 2026

All LAESTRI orders are prepared and dispatched from Ireland.

Processing Time

Most LAESTRI products are made or personalised to order.

Please allow 1–3 business days for your order to be prepared before dispatch.

Large, bulk or highly customised orders may require additional production time. If additional time is required, we will contact you.

Please note that the delivery estimates below begin after your order has been dispatched and do not include processing time.

Ireland

Standard Delivery (Untracked)
Estimated delivery: 3–5 business days
Cost: €2

Express Tracked Delivery
Estimated delivery: 1–2 business days
Cost: €10
Tracking included.

European Union

Standard Delivery (Untracked)
Estimated delivery: 5–8 business days
Cost: €5

Express Tracked Delivery
Estimated delivery: 1–5 business days
Cost: €17
Tracking included.

United Kingdom

Shipping to the United Kingdom will become available once our UK market is activated.

When available, our planned shipping options are:

Standard Delivery (Untracked)
Estimated delivery: 5–8 business days
Cost: €5 equivalent in GBP

Express Tracked Delivery
Estimated delivery: 1–5 business days
Cost: €15 equivalent in GBP
Tracking included.

Final shipping prices will always be displayed in the customer's checkout currency before payment.

Standard Delivery

Our Standard Delivery service does not include tracking.

Once an untracked order has been dispatched, live tracking information will not be available.

Please allow the full estimated delivery period before contacting us regarding a delayed Standard Delivery order.

Express Tracked Delivery

Express Tracked Delivery includes a tracking number.

Where available, tracking information will be sent with your shipping confirmation email after dispatch.

Delivery Estimates

Delivery times are estimates and cannot be guaranteed.

Postal delays, customs procedures, public holidays, severe weather and other circumstances outside our control may occasionally affect delivery times.

Incorrect Delivery Address

Please check your shipping address carefully before placing your order.

If you notice an error, contact us as soon as possible at hello@laestri.com.

We cannot guarantee that an address can be changed after an order has been dispatched.

Delayed or Missing Orders

If your order has not arrived within the estimated delivery timeframe, please contact us at hello@laestri.com and include your order number.

We will review the available shipping information and help you with the next steps.

Damaged Orders

If your order arrives damaged, please contact us as soon as possible.

Please include your order number and photographs of the packaging and damaged item where possible.

Contact

LAESTRI
Nenagh, Co. Tipperary, Ireland
Email: hello@laestri.com