Privacy policy
Privacy Policy
Last updated: 20 September 2026
LAESTRI respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit laestri.com, place an order, contact us, create an account, subscribe to marketing communications or otherwise interact with our store.
LAESTRI is operated by Alina Honcharuk, a sole trader registered in Ireland.
Business Name: LAESTRI
Business Name Registration No.: 763536
Business location: Nenagh, Co. Tipperary, Ireland
Email: hello@laestri.com
For applicable data protection laws, LAESTRI is the data controller of personal information processed for our own business purposes.
Personal Information We Collect
Depending on how you interact with our store, we may collect:
- your name;
- billing and shipping address;
- email address;
- telephone number when provided for an order or delivery;
- order and transaction information;
- personalisation information supplied for custom products;
- account information;
- communications you send to us;
- marketing preferences;
- device, browser and IP information;
- information about how you interact with our website.
Payment information is processed through Shopify and our payment service providers. We do not need to directly store your complete payment card details in order to process your purchase.
How We Collect Information
We may receive personal information:
- directly from you;
- automatically when you use our website;
- through cookies and similar technologies;
- from Shopify;
- from payment, delivery, analytics, advertising, review and marketing service providers that support our store.
How and Why We Use Personal Information
Processing and fulfilling orders
We use your information to process payments, create and personalise products, fulfil orders, arrange delivery, manage returns and communicate with you about your purchase.
Legal basis: performance of a contract with you.
Customer service
We use your information to answer questions, resolve problems and provide support relating to our products and services.
Legal basis: performance of our contract with you and our legitimate interest in providing effective customer service.
Security and fraud prevention
We may process information to protect our store, customers and payment systems, detect suspected fraud and prevent misuse of our services.
Legal basis: our legitimate interests in protecting our business and customers and, where applicable, compliance with legal obligations.
Legal and accounting requirements
We may retain and process information where required for accounting, taxation, regulatory, dispute-resolution or other legal purposes.
Legal basis: compliance with our legal obligations.
Analytics and website improvement
Where required by law, analytics and other non-essential technologies are used only after you provide consent through our cookie settings.
We use this information to understand how visitors use our website and to improve our products, website and customer experience.
Legal basis: consent where required; otherwise our legitimate interests where permitted by applicable law.
Marketing and advertising
If you consent to receive marketing communications, we may use your information to send information about products, offers and LAESTRI news.
We may also use advertising and marketing technologies where you have provided the required consent.
You can withdraw your consent or unsubscribe from marketing communications at any time.
Legal basis: consent, or another lawful basis where specifically permitted by applicable law.
Cookies and Similar Technologies
We use cookies and similar technologies to operate our website.
Required cookies are necessary for the store to function.
Optional cookies may be used for:
- analytics;
- personalisation;
- advertising and marketing.
For visitors in regions where consent is required, including the European Economic Area and United Kingdom, optional cookies are not activated until the visitor makes the relevant consent choice.
You can review or change your choices using the cookie preferences available on our website.
Service Providers
We use third-party providers to operate LAESTRI and fulfil customer orders.
These may include:
- Shopify for our ecommerce platform;
- payment processing providers;
- postal and delivery providers;
- Klaviyo for email marketing;
- Judge.me for customer reviews;
- Google services for analytics and marketing;
- Meta services;
- Pinterest;
- TikTok;
- other IT, security, analytics and customer-service providers where necessary.
These providers may process personal information only as required to provide their services or in accordance with their own applicable privacy obligations.
Shopify
Our online store is powered by Shopify.
Shopify processes certain personal information when customers access or use our store and provides the technology required to operate our ecommerce services.
Shopify may also process information in connection with features such as fraud prevention, analytics, advertising and Shopify Network Intelligence, subject to your privacy choices and applicable law.
More information about Shopify's processing of personal information is available through Shopify's Consumer Privacy Policy and Privacy Portal.
International Data Transfers
Some of our service providers may process information outside Ireland, the European Economic Area or the United Kingdom.
Where required, appropriate safeguards are used for international transfers, including adequacy decisions or approved contractual protections such as Standard Contractual Clauses.
How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and to satisfy applicable legal, accounting, taxation and regulatory obligations.
The retention period depends on the type of information and why it is being processed.
For example:
- order and transaction records may be retained for the period required by accounting and tax law;
- customer-service correspondence may be retained while necessary to resolve enquiries or disputes;
- marketing information may be retained until you unsubscribe or withdraw consent, subject to records necessary to honour that choice;
- account information may be retained while your account remains active and for an appropriate period afterwards where legally necessary.
Your Rights
Depending on applicable law, you may have the right to:
- request access to your personal information;
- request correction of inaccurate information;
- request deletion of your information;
- restrict certain processing;
- object to certain processing;
- receive certain information in a portable format;
- withdraw consent where processing is based on consent.
Withdrawal of consent does not affect processing that was lawful before the consent was withdrawn.
To exercise your rights, contact:
We may need to verify your identity before completing certain requests.
Marketing Choices
You can unsubscribe from promotional emails at any time using the unsubscribe option contained in our marketing emails.
Even after unsubscribing from marketing, we may still send necessary transactional communications relating to orders, payments, delivery, accounts or customer-service requests.
Children's Privacy
Our store is not intended for children to use independently to purchase products.
We do not knowingly collect personal information from children except where information is provided by a parent or guardian as necessary for an order, such as personalisation of a gift.
Security
We take reasonable organisational and technical measures to protect personal information.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Your Right to Complain
If you have concerns about how we process your personal information, please contact us first at:
If you are located in Ireland or the EEA, you also have the right to lodge a complaint with your relevant data protection supervisory authority, including the Data Protection Commission of Ireland where applicable.
If you are in the United Kingdom, you may have the right to complain to the relevant UK data protection authority.
Changes to This Privacy Policy
We may update this Privacy Policy when our business practices, service providers, technologies or legal obligations change.
The latest version will be published on our website with an updated revision date.
Contact
LAESTRI
Registered Business Name No. 763536
Proprietor: Alina Honcharuk
Nenagh, Co. Tipperary, Ireland
Email: hello@laestri.com