Terms of service
Terms of Service
Last updated: 13/04/2025
OVERVIEW
This website is operated by Laestri. Throughout the site, the terms “we”, “us” and “our” refer to Laestri. We offer this website, including all information, tools and services available, to you—the user—conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies linked here. These Terms apply to all users, including browsers, customers, merchants, and contributors of content.
Please read these Terms carefully before using our website. If you do not agree, please do not access the website or use our services.
SECTION 1 – GENERAL CONDITIONS
You agree not to use our products for any illegal or unauthorized purpose. You must not transmit any worms, viruses, or destructive code. A violation of these Terms will result in termination of your access to our services.
SECTION 2 – PRODUCTS AND SERVICES
Laestri creates and sells personalized handmade items, such as engraved wooden keychains, coasters, and gifts. All items are crafted with care in Ireland.
We make every effort to accurately display products. However, colours and textures may vary slightly from screen to screen or due to the handmade nature of our items.
We reserve the right to limit or cancel orders at our sole discretion, especially in cases of suspected fraud or high-volume purchases.
SECTION 3 – PRICING AND AVAILABILITY
All prices are listed in Euro (€) and may be subject to change without notice. We reserve the right to discontinue any product at any time.
We are not responsible for typographical errors regarding pricing, descriptions, or availability.
SECTION 4 – SHIPPING AND DELIVERY
Please refer to our Shipping Policy for full details.
Estimated delivery times are guidelines and not guaranteed, especially for handmade or custom orders.
SECTION 5 – RETURNS AND REFUNDS
We stand behind the quality of our products. If you’re not satisfied, please review our Refund Policy or contact us at hello@laestri.com within 14 days of receiving your order.
SECTION 6 – PERSONAL INFORMATION
Your submission of personal data through the store is governed by our Privacy Policy.
SECTION 7 – THIRD-PARTY SERVICES
We may use third-party tools and services (e.g. Shopify) to operate our store. We are not responsible for the content or policies of third-party websites.
SECTION 8 – CHANGES TO TERMS
We reserve the right to update or modify these Terms at any time. Continued use of the website after changes constitutes acceptance of the new Terms.
SECTION 9 – CONTACT INFORMATION
Questions about the Terms of Service can be directed to us at:
📧 hello@laestri.com